Refund & Returns Policy

At NikeBoxers.com, your satisfaction is important to us. While we do our best to deliver high-quality, authentic products, we understand that there may be occasions where a return is necessary. Therefore, we offer a 7-Day Money-Back Guarantee, under strict conditions outlined below.

7-Day Money-Back Guarantee

Customers may request a refund within 7 calendar days of receiving their order, provided the following non-negotiable conditions are met:

  • Items must be unused, unworn, unwashed, and in resellable condition

  • All original tags, labels, and hygiene seals must be intact

  • Items must be returned in the original packaging

  • Returns must be initiated in writing to support@nikeboxers.com within 7 days

  • Return shipping costs are the responsibility of the buyer

Return & Inspection Process

  1. Email us to request a Return Authorization (RA) with your order number and reason.

  2. If approved, you’ll be provided the return address.

  3. Returned items must reach us within 7 days of RA approval.

  4. All returned goods will be subject to a quality inspection.

  5. Refunds are not guaranteed until the item passes inspection.

We reserve the right to decline a refund if the item is:

  • Damaged, altered, worn, or washed

  • Returned after the allowed time

  • Not returned in original condition or packaging

Legal & Consumer Protection Statement

By placing an order with NikeBoxers.com, the customer agrees to be bound by this Refund & Returns Policy. This agreement forms part of our terms and conditions of sale. Please note the following legal protections for the seller:

  • We retain the right to refuse refunds that do not comply with our stated policy

  • Inspection findings are final and non-negotiable, based on evidence (photos, videos, condition)

  • In the event of a dispute, delivery tracking and inspection documentation will serve as legal proof

  • Any abuse of the refund system, false claims, or chargebacks may result in legal action

  • Filing a return does not automatically entitle the buyer to a refund

This policy ensures fairness for both customers and our business. We comply with UK Distance Selling Regulations, but also protect our operations from fraudulent or abusive return requests.

Non-Returnable Items

For hygiene reasons, we do not accept returns or offer refunds on underwear that has been opened, worn, or damaged.

Contact Us

For returns, questions, or disputes, please contact us:
support@nikeboxers.com
All return requests must be submitted in writing.

Note: Initiating a return implies full acceptance of these terms.
We encourage all customers to read this policy carefully before placing an order.